Effective Date: March 1, 2026
Last Updated: March 1, 2026
Keys 4 U Locksmith (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website at https://keys4youlocksmith.com, contact us by phone or form, or receive SMS text messages from us.
By using our website or contacting us, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Information You Provide Directly
When you fill out a contact form, request a free estimate, or communicate with us, we may collect:
- Full name
- Phone number
- Email address
- Service address or location
- Description of the service you need
- Any other information you choose to share with us
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms used to find us
- Device type (desktop, mobile, tablet)
c) Information from Phone Calls
When you call us or we call you, we may collect your phone number, the nature of your request, and any details you share during the conversation. We may note verbal consent to receive SMS messages if you agree to receive text updates about your service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide locksmith services
- To send you service confirmations, technician arrival notifications, and appointment reminders by SMS or phone call
- To follow up on missed calls or incomplete service requests
- To request a review or feedback after a completed service
- To improve our website, services, and customer experience
- To comply with applicable laws and regulations
- To prevent fraud and protect the security of our business and customers
We do not use your personal information to send bulk marketing or promotional campaigns. All SMS messages we send are transactional and service-related.
3. SMS Text Message Communications
| IMPORTANT — SMS Consent NoticeBy submitting a form on our website or providing your phone number and consenting verbally during a call, you agree to receive SMS text messages from Keys 4 U Locksmith. These messages may include service updates, technician arrival notifications, appointment confirmations, missed call follow-ups, and post-service communications. |
a) What We Send
SMS messages from Keys 4 U Locksmith may include:
- Confirmation that we received your service request
- Notification that a technician has been dispatched to your location
- Estimated arrival time for your technician
- Follow-up to a missed call from our business line
- Appointment reminders
- A request to leave a Google review after service completion
b) Message Frequency
Message frequency varies based on your service request. You may receive between 1 and 5 messages per service interaction. We do not send daily or weekly broadcast messages.
c) Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan. Keys 4 U Locksmith does not charge any additional fee for SMS messages.
d) How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message and then no further SMS messages will be sent to your number.
To re-subscribe, reply START or contact us directly at the number below.
e) Help
For assistance with SMS messages, reply HELP to any message from us, or contact us directly:
- Phone: (267) 673-7248
- Email: [email protected]
- Website: https://keys4youlocksmith.com
f) Privacy of Your SMS Consent
Your consent to receive SMS messages is not shared with any third parties or affiliates for their own marketing purposes.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
a) Service Providers
We use GoHighLevel (a CRM platform) to manage customer communications, appointment scheduling, and follow-up messages. These service providers are contractually required to keep your information secure and confidential.
b) Legal Requirements
We may disclose your information if required by law, court order, or government authority, or to protect the safety, rights, or property of our company or others.
c) Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
5. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device. You may control cookie settings through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
We may also use Google Analytics or similar tools to understand how visitors use our website. This data is aggregated and does not identify individual users.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your personal information for as long as necessary to provide services to you and to comply with our legal obligations. Contact records, service history, and communication logs are retained for a period of up to 3 years. You may request deletion of your data at any time by contacting us using the information in Section 10.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.
9. Third-Party Links
Our website may contain links to third-party websites such as Google Maps, Facebook, or review platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before submitting any personal information.
10. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Request that we stop using your information for follow-up communications
To exercise any of these rights, please contact us using the information below. We will respond to all requests within 30 days.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
| Keys 4 U Locksmith 3503 York Rd. #7, Furlong, PA 18925Phone: (267) 673-7248 Email: [email protected] Website: https://keys4youlocksmith.com |
